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STORE POLICY

CUSTOMER CARE

At Seblina Luxe Hair, your confidence, comfort, and satisfaction are at the heart of everything we do. We understand that purchasing hair extensions is a personal investment in your beauty and self-expression, which is why we guarantee full transparency, honest product information, and exceptional care at every step of your journey. Each bundle and wig is sourced from trusted suppliers, rigorously inspected, and quality-assured to ensure you receive only luxurious, authentic, and long-lasting hair. 

Our customer support team is dedicated to standing by you before, during, and after your purchase. We offer clear guidance on product selection, maintenance tips, and after-care instructions so you can enjoy your extensions with confidence. Should you ever have questions or concerns, our team is readily available to assist promptly, professionally, and with genuine care. We honour fair resolution practices, value every customer’s experience, and continuously strive to improve our services. Your trust means everything to us—when you shop with Seblina Luxe Hair, you can be certain that you are receiving premium quality supported by a brand that truly cares.

PRIVACY & SAFETY

Your privacy and safety are our top priority at Seblina Luxe Hair. All personal information you share with us—such as your name, address, and payment details—is kept strictly confidential and protected through secure, encrypted systems. We never sell or share your data with third parties, and we only use your information to process your order and improve your shopping experience.

We are committed to providing a safe and trustworthy environment for every customer. All payments are processed through trusted, secure gateways, and our website is regularly monitored to ensure your browsing and purchasing remain protected. You can shop with confidence knowing your information is safe and your privacy is always respected.

WHOLESALE INQUIRIES

For wholesale enquiries, we welcome salons, retailers, and beauty professionals to partner with Seblina Luxe Hair. Simply contact us with your business details, and our team will provide pricing, order options, and tailored support. We’re committed to building reliable, long-term partnerships.

PAYMENT METHOD

- Yoco Credit / Debit Cards

- Offline Payments

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